Therapeutic Communication For Health Professionals

Mercy Hospice Auckland Presents:

Presenter: Jayne Huggard – MHSc (hons), Dip. Couns, Dip. ATE, NZRN

This one day course will be offered three times this year At:

Mercy Hospice Auckland 61 College Hill, Ponsonby, Auckland Saturday 3 July 2010 Monday 15 November 2010

Time: 10.00 am – 5.00 pm

The aim of the day is to assist health professionals to strengthen and build their ability to communicate effectively with their patients, families and colleagues at work. The Patient-Centred approach will be reviewed through a framework known as Dignity Conserving Care. There will be a strong practical emphasis to the day and topics will include an exploration of personal communication behaviour, active listening skills, handling challenging situations, assertiveness, resolving conflict and looking after one’s own needs.

Cost: $85.00 To register your attendance, complete registration form and send to:

Angie Poi, Mercy Hospice Auckland,
PO Box 47693, Ponsonby,

or fax form including credit card details to (09) 361 5977. No registration accepted without payment.