Vacancy: Therapy Services Manager, HELP Auckland

Therapy Services Manager September 2020

Counsellor, psychotherapist, or psychologist,  full-time

Want to lead a great team and make a real difference?

We are seeking a skilled and inspirational person to lead our team of experienced clinicians providing service to survivors of sexual violence.

We are looking for:

  • Significant clinical experience, including work with individuals and families and provision of supervision.
  • Skills and knowledge of trauma therapy and the needs of survivors of sexual violence
  • Cultural/ethnic sensitivity and awareness of Te Tiriti O Waitangi/Treaty of Waitangi principles.
  • Feminist understanding of the use and misuse of interpersonal power.
  • Capacity to lead and inspire and to work collaboratively.
  • Resilience in the face of interpersonal violence and its impacts on self and the team.
  • Experience in managing a budget, reporting to funders and maintaining legal compliance.
  • Good organizational skills.

HELP provides services to survivors of sexual violence – serving the women and children of Auckland since 1982.

Range of services:

  • 24/7 telephone support
  • Support at forensic medical examinations, police interviews, and court processes.
  • Counselling and psychotherapy for survivors, family and friends – children, young people and adults.
  • Family reconciliation following intra-familial abuse, if appropriate.
  • Personal safety programme We Can Keep Safe for preschool children and their parents and caregivers.

As a well-established community agency, we offer the opportunity to work with a highly skilled team in a stimulating and supportive work environment


Please email for JD then send CV + covering letter to Kathryn McPhillips:

Ring 09-623 1316 ext 8007 for further information.

Applications close: 2 October 2020

Vacancy: Therapist, Oranga Tamariki, Te Tai Tokerau region

Therapist – Oranga Tamariki – Te Tai Tokerau region

We have one full-time, fixed-term Therapist position available until June 2021 at our Clinical Services team Te Tai Tokerau (TTT) region with the possibility to be extended to a full-time, permanent position. We would also consider a part-time position for the right applicant.

The Clinical Services Team TTT is a small team which provides psychological and therapeutic assessments, interviews, specialist interventions (play/sand tray therapy, Trauma-Focused Cognitive Behaviour Therapy, Psychoeducation) to children, young people and families who have experienced abuse and neglect. Experience working with children in the care and protection environment, specifically providing therapeutic assessment and trauma-based therapy to children and their families/caregivers, will be an advantage, but not essential.

Responsibilities will include working with various cultures including Maori and Pacifica clients, providing professional consultation to Social Workers, and liaising with community providers.

The diversity in this role provides the flexibility in the use of evidence-based therapy models and intervention tools to achieve positive outcomes for children and their whanau. Oranga Tamariki has wide-ranging statutory responsibilities and is committed to services that are culturally appropriate. Oranga Tamariki recognises and has a commitment to the principles of the Treaty of Waitangi. Salary will be according to the relevant Oranga Tamariki Therapist Scale.

What you will bring?

  • Preferably have a counselling/Child Psychotherapist qualification and be a member of the relevant professional association (NZAC or NZAP)
  • Preferably practical work experience in evidence-based trauma therapy with children and young people
  • Excellent verbal and written and interpersonal communication skills
  • Strong engagement and relationship building skills
  • Cultural awareness
  • Sound judgement and organisational skills
  • The ability to manage risk and make difficult decisions
  • A positive outlook and supporting nature
  • Ability to discern and unpack complex situations
  • Understanding of the Oranga Tamariki Act

We offer:

  • A salary range between $63,884-$89,662 which will be in line with skills and experience
  • Regular clinical supervision
  • Opportunities for further professional development
  • You to be part of a very dynamic, passionate team, working across the five sites in Northland region, to make a difference in the life’s of Tamariki and their whanau who have experienced trauma

How to apply

You can apply online at

Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the competencies listed in the position description.

Current Oranga Tamariki employees – please apply through your myHR portal at work. This will ensure your myHR employee profile is recognised as ‘internal’.

For further information with regards to the role please email Tina Besson at

Applications close Friday, 25 September 2020.

ACC Sensitive Claims Providers: call for expressions of interest

Mosaic ( is an ACC-registered charitable trust located in Wellington that provides counselling & peer support services to male survivors of sexual abuse. We are a rapidly growing charity and we now are looking to add registered providers to our small team.

The counselling roles are for ACC sensitive claims counsellors and psychologists from both Wellington and all of New Zealand.

You would provide therapy to our clients nationwide.

Skills and experience

  • You will already be registered as a provider or interested in becoming a provider
  • You will be an experienced professional who holds an annual practicing certificate from a relevant professional governing body (e.g. NZAC, NZPB)
  • You will have experience working with clients who are male survivors of sexual abuse
  • You will be personable with the ability to work as part of a team
  • You will show a strong commitment to the Treaty of Waitangi and understanding of Māori cultural awareness
  • A knowledge of, and an ability to work with persons from the Rainbow community.
  • You will also be required to undergo a Police vetting check.

Please send your CV and a cover letter describing your experience working with survivors of sexual abuse to Richard Jeffrey at If you have any enquiries please ring Richard Jeffrey on 0275 608 444.

Job vacancy: Psychotherapist, Ashburn Clinic, Dunedin

An opportunity has arisen for a permanent Psychotherapist to work at Ashburn Clinic in Dunedin, New Zealand.  The position is full time, but we would consider a minimum of 0.7 FTE.

Ashburn Clinic is a psychiatric hospital and democratic therapeutic community established over 130 years ago.  In catering for both privately and publicly funded patients, Ashburn’s treatment model makes a significant and unique contribution to the overall mental health services in New Zealand.  Our patients are adults and particularly present with mood and anxiety disorders, eating disorders, personality disorders, addictions, and complex responses to trauma. 

The psychotherapist will have psychotherapeutic responsibility for assessment and treatment of a caseload of inpatients, and will provide input into the multidisciplinary staff team and the wider Ashburn community.  They will have experience and skills in providing individual psychotherapy within a psychodynamic orientation.  They would ideally have some experience in group psychotherapy and/or therapeutic community processes, but would at least have an interest in developing such skills.

The successful applicant must have a formal qualification in psychotherapy and be registered as a psychotherapist with PBANZ in New Zealand, or be eligible to be so registered.

For further position details and to apply, please visit our website:

For further information please contact:

Dr Brett Ferguson, Medical Director,

Ashburn Clinic

Private Bag 1916

Dunedin 9054


Contract therapist, Wellington

Contract Therapist ad

Wellington HELP is seeking new contract therapists

The Wellington Sexual Abuse HELP Foundation provides specialist support to survivors of sexual abuse, their families and whānau across the Wellington region. We have been operating since 1985 and provide a wrap-around service for survivors and their whānau, including crisis, social work and therapeutic support.

We are a registered ACC ISSC Supplier.

Seeking new therapists

We are currently seeking expressions of interest from contract therapists to provide specialist counselling to our clients under the ACC ISSC programme.

If you have:

  • Extensive counselling experience
  • Experience in working with people affected by sexual abuse and sexual assault
  • Confidence in using IT and some skills/experience with client database systems
  • Indemnity insurance

HELP can offer:

  • Support with ACC provider registration
  • Computer and client database support
  • A friendly working environment
  • Support with administration of ACC invoicing

For more information, please contact:

Conor Twyford, Chief Executive

Sexual Harm Crisis Response Worker, Auckland

Part time Daytime Position (25 hours/week) – North Shore

HELP’s 24-hour crisis service provides crisis counselling, information, and support to women, children, and families who have experienced sexual harm either recently or in the past.  Our service includes supporting clients through police procedures and medical processes.

Our Crisis Team is looking for a qualified counsellor, psychotherapist or psychologist, preferably with post-qualifying experience to join our all women team to work mainly from our Albany office.  Training and/or experience in sexual trauma recovery is not necessary but a definite advantage.

This role involves working on a Monday morning at our Mt Eden office and a minimum of 3 selected shifts during the day, Monday through Friday based in Albany.  You will be providing support for survivors of sexual assault in both historical and acute incidents which includes crisis response, interventions and support on our 24/7 crisis line. This role involves working with the Police, MEDSAC staff, phone counselling and support, referrals and face to face crisis support sessions.

Relevant experience / skills required:

  • Working with survivors of trauma and/or sexual violence and knowledge of crisis intervention strategies
  • Have an understanding of the impact & effects of sexual violence
  • Articulate thinking around feminist philosophy
  • Demonstrate commitment to Te Tiriti O Waitangi
  • Have an understanding and appreciation of teamwork and team dynamics
  • Excellent communication and good advocacy skills
  • Well skilled in keeping client records and proficient at using and understanding online database systems, including data entry and reporting
  • Current driver’s license and ownership of legal vehicle available for work use


  • NZQA approved qualification in the field of counselling, psychology or psychotherapy (only applications with relevant qualifications will be considered)
  • Member of a NZ professional counselling, psychotherapy or psychology governing body

Please email with CV and cover letter as soon as possible.

Call for help to run the 1737 support line

Kia ora,

We need help. More Kiwis are calling 1737, in response to COVID-19, and we need mental health professionals to support the community. A work from home option is available, providing support to callers of the National Telehealth Service which includes 137. We are currently seeing an increase in our service volumes and some changes in presentations. Issues callers request support for are diverse and some of the current themes we are seeing include:

  • relationship issues exacerbated by lockdown
  • increasing stress around individual and whanau financial security and jobs/careers
  • health anxiety re COVID-19 and triggered mood disorders
  • increased risk presentation (suicide, self-harm, harm to and from others including domestic violence)
  • individuals experiencing increased isolation without the social support structures/resources to be able to cope
  • changes to face-to-face support options impacting people’s ability to access/maintain treatment
  • alcohol and other drug-related issues

Ideally, any experienced registered therapist would meet the criteria (even better if you also have some telehealth experience eg Lifeline etc). If you are a good fit and meet our requirements (including experience and their IT setup) then we will on board you as quickly as possible and give you access to some online learning. The training is quick and focusses on our systems and critical processes (no focus on clinical skills training).  

Please email so we can contact you with more information.

Please click here for a factsheet.


Practising psychotherapy in the midst of COVID-19 pandemic

[As at 19 March 2020]

Although community spread of the virus has not yet happened in Aotearoa NZ, and therefore the current risk of virus transmission between ourselves and clients is extremely low, NZAP advises our members to keep informed and prepared for the possibility that COVID-19 may spread in the community.

  • Check the Ministry of Health link for updates:
  • Talk to clients and supervisees about COVID-19, your hygiene measures & precautions.
  • Make contingency plans for meeting remotely if needed – online, by phone or by email.
  • If clients or supervises are at all unwell, even with a minor cough or sore throat, or if they have returned from overseas within the last 14 days, ask that they cancel or meet remotely.
  • If you are at all unwell, even with a minor cough or sore throat, or if you have contact with someone who has symptoms of COVID-19, cancel your appointments or meet remotely.
  • If you work remotely from home, ensure client confidentiality (such as for storage of notes), the appropriateness of the view into your home, and that the client has access to a private space from which to talk.
  • Put a poster on your door and in your waiting room:

  • Review your incapacity plan and ensure your supervisor is aware of it.
  • Ensure your supervisor or another trusted colleague can access a list and contact details of current clients.

Make hygiene changes:

  • Stay 2 metres from clients in the therapy hour.
  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues.
  • Put used tissues in the bin or a bag immediately.
  • Wash your hands with soap and water frequently (for at least 20 seconds).
  • Check soap supplies regularly.
  • Don’t touch your eyes, nose or mouth if your hands are not clean.
  • Remove magazines from your waiting room.
  • Consider washing arrangements for cups and glasses or use paper ones.
  • Wipe surfaces such as door handles and arm rests regularly with antiseptic solution.
  • Replace shared hand towels with disposable ones in bathrooms.
  • Use bank transfers rather than handle money.
  • Maintain physical distance (at least one metre).
  • Use ‘one metre greetings’ as alternatives to handshakes and hugs, e.g. hand on heart, elbow hongi.

Suggestions made by members in other forums:

  • Prepare for the possibility of isolation, for example form a COVID-19 support circle with friends and/or neighbours.
  • If you have underlying health conditions, talk with your doctor about the appropriateness of a pneumonia and/or flu vaccination.
  • Consider avoiding crowds if you are over 60 or have underlying medical conditions (such as cardiovascular disease, diabetes, chronic respiratory disease and cancer) which leave you more vulnerable to COVID-19 than the general population.

NZAP Council

Strike by psychotherapists in Auckland and Waitemata DHBs

Psychotherapists at Waitemata and Auckland DHBs have made the painful and difficult decision to go on strike for the first time ever.

It is a challenging situation for our colleagues who have only come to this decision after the negotiated agreement was turned down by senior managers.

The terms being negotiated were for the same pay rates as agreed in the PSA meca agreement, but psychotherapists were negotiating about more suitable and relevant conditions around supervision and professional development. They believe these are crucial for professional and safe practice, as well as recruitment and retention.

NZAP supports their stand on these matters.They are represented by APEX and both groups voted unanimously to notify strike action of no client contact for 3 days later this month.

It is not hard to imagine the difficulty our colleagues will have informing vulnerable individuals and groups that the strike is going ahead. It is not easy to make this stand when it disrupts clients’ treatment.

As psychotherapists are a small group within the DHB system, it is important that they receive our encouragement and know we support their stand.

E hoa ma, kia kaha, kia maia, kia manawanui.


Lynne Holdem

NZAP President-Elect

Oranga Tamariki and Maori Whanau Wellbeing

NZAP press release

Minister for Children, Honourable Tracey Martin, stated on RNZ recently that Oranga Tamariki would have to partner with Iwi to provide safe homes for children in state care. Children’s Commissioner Andrew Becroft called this “a revolution in the way the State honours Treaty obligations with Māori in respect with care of children”.

New Zealand Association of Psychotherapists Spokesperson, Lynne Holdem, said: “NZAP welcomes the direction of this morning’s announcement and Oranga Tamariki’s commitment to consult with iwi regarding the tamariki apparently in need of care and protection.”

“Psychotherapists hope that the new policies are resourced with sufficient funding to allow iwi, and other community organisations, to pay providers and clinicians skilled and knowledgeable in matauranga Māori and in family therapy, trauma resolution and attachment behaviour,” Holdem said.

“Tertiary education systems need to do better to prepare health practitioners to respond much more competently to the needs of whanau Maori, tamariki and mokopuna. Building health workforce capability begins at our training institutions.”

“Many therapists trained in Family Therapy are now at retirement age. Training institutions such as the Child and Adolescent Psychotherapy training at AUT offer preparation for the kind of early intensive intervention that is needed but predominantly Pakeha graduates may still lack ability to connect with Maori and do not have the deep experience and knowledge that makes for true cultural competency. Courses like this need to be funded elsewhere in Aotearoa and young people given incentives to attend them,” said Holdem.

“A greater investment in Kaupapa Maori research, curriculum development and design to produce the workforce could bring about change and greater accountability from professionals and organisations in terms of Te Tiriti obligations and a preparedness for Maori led initiatives. When this becomes much more visible in our society perhaps then and only then will Maori be able to trust in the services provided,” stated Holdem.

“We are calling for investment in resources and training so vulnerable parents and families, are supported by psychotherapists, counsellors and social workers who have an understanding of the value of Maori tikanaga, matauranga and whakapapa to heal trauma and can also recognise the needs of each whanau and make interventions that are skilled and culturally attuned,” she continued.

“Many uplifted children, in State care, have difficult behaviours as a result of neglect and trauma so whanau or caregivers need training from child and family therapists to manage emotional escalations in order to give the child a chance to develop secure attachment. This can happen in settings where both the mother and the children are uplifted and the mother supported to address her own trauma and develop reflective capacity and the ability to respond to the needs signalled by the child. Kaupapa Maori organisations, such as Tu Tama Wahine o Taranaki or Hoki ki to Rito in South Auckland, could be resourced to provide the intensive wrap around services required by these whanau,” she went on to say.

“A damaged child comes from a damaged whanau and the whole whanau needs a combination of support to enable them to address their basic needs, resolve addiction issues and heal from traumatic experiences so that they may have a greater sense of agency and whanau capability to provide safe home environments for tamariki and mokopuna,” said Holdem.

“NZAP supports the new revolution in Oranga Tamariki and recognises Māori iwi will develop their own responses to help and heal their whanau. Let us hope that government is able to provide sufficient funding for this to be the kind of early, intensive, and wrap around service that will prevent further State uplift of tamariki,” she stated.